Past Incidents

Some customers using Hosted Email may be experiencing issues. Our technicians has been engaged and are investigating.

Customers hosted on our Hosted E-mail server should no longer experience any issues. Thank you for your patience through this process and our team will continue to monitor the service.

We are experiencing a degradation in service for Hosted Email customers on cluster A. Users may experience issues with sending with error "SMTP Error (554)". Our technicians has are currently investigating the issue.

Customers hosted on our Hosted Email continue to experience service interruptions. Our technicians have completed syncing operations and are now moving over resources onto the relevant hardware. We will provide more updates as they come.

Thank you for your patience.

Customers hosted on our Hosted Email continue to experience service interruptions. The faulty hardware has been replaced and we are in a recovery state. All the mail queues are now processing and will recover within an hour or so.

Customers with Hosted E-mail are experiencing service interruptions. Our technicians are investigating.