All systems are operational

Past Incidents

20th October 2021

No incidents reported

19th October 2021

Hosted Email Fixed: Hosted Email incident

Customers hosted on our Hosted Email server should no longer experience any issues. Thank you for your patience through this process and our team will continue to monitor the service.

Hosted Email Hosted Email incident

Some customers using Hosted Email may be experiencing issues. Our technicians has been engaged and are investigating.

Hosted Email Fixed: Hosted Email incident

Customers hosted on our Hosted E-mail server should no longer experience any issues. Thank you for your patience through this process and our team will continue to monitor the service.

Hosted Email Hosted Email incident

We are experiencing a degradation in service for Hosted Email customers on cluster A. Users may experience issues with sending with error "SMTP Error (554)". Our technicians has are currently investigating the issue.

18th October 2021

Hosted Email Fixed: Hosted E-mail incident

Customers hosted on our Hosted E-mail server should no longer experience any issues. Thank you for your patience through this process and our team will continue to monitor the service.

Hosted Email Hosted Email incident

Customers hosted on our Hosted Email continue to experience service interruptions. Our technicians have completed syncing operations and are now moving over resources onto the relevant hardware. We will provide more updates as they come.

Thank you for your patience.

Hosted Email Hosted Email incident

Customers hosted on our Hosted Email continue to experience service interruptions. The faulty hardware has been replaced and we are in a recovery state. All the mail queues are now processing and will recover within an hour or so.

Hosted Email Hosted E-mail incident

Customers with Hosted E-mail are experiencing service interruptions. Our technicians are investigating.